Shipping Policy

At PawPrint, we aim to process all orders as quickly as possible.

Order Processing
Orders are typically processed within 3-5 business days.
Personalised products require time for review, production and quality checks before shipping.

Australian Shipping
Estimated delivery time: 7-14 business days.
Tracking is provided for all orders.

International Shipping
Delivery times vary depending on location.
Additional customs duties or import charges may apply and are the responsibility of the customer.

Order Tracking
Customers will receive an email confirmation and tracking number once their order has been shipped.

Delivery Delays
Shipping times may vary due to public holidays, courier delays, weather conditions or other circumstances beyond our control.

Production Partner
PawPrint works with a trusted third-party print-on-demand fulfilment provider to professionally print and ship personalised photo books.

Because every product is custom-made, production begins after payment has been successfully received. Production generally takes 3-5 business days before shipment.

Customers will receive a confirmation email and tracking information once their order has been dispatched.